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How Interactive Interviews Work

What are Interactive Interviews?

Interactive Interviews are conversations powered by Artificial Intelligence (AI). Each Interactive Interview is created from a real interview with a real person. Every answer is the actual words of the interview subject. No generative AI is used to create the answers, ensuring every answer is an authentic response.

Using natural language with speech-to-text input, users are able to ask questions, and the AI will match and deliver a previously-recorded video answer. While Interactive Interviews utilize advanced technology, for the user, the interaction will feel just like a normal conversation with a human.

This kind of interview creates a personal and conversational experience for the user. Because individuals can interact with the interviews on their own terms and in an informal way, their experience will be unique and tailored specifically to their interests, which you don’t get from simply watching an interview and having no control over what questions are asked.

Behind the Scenes Photo of an Interactive Interview
Understanding the Technology

How does an Interactive Interview Conversation Work?

Asking a Question
The conversation begins with the user asking a question on the website by pressing and releasing the Ask a Question button.
Transcription
Once recorded, the question is transcribed into text using state of the art speech-to-text technology and displayed in the chat history.
Answer Matching
The transcribed question is then matched to the most relevant answer using advanced natural language processing (NLP) technology.
Video Playback
Once the answer is matched, the corresponding video of the recorded answer is played and the answer text is displayed in the chat history.
Behind the Scenes

How USC Creates Interactive Interviews

Pre-Production
  • Develop Timeline of Key Milestones and Dates
  • Research & Create Interview Questions Script
  • Prepare for Filming with Interview Subject
Professional Film Shoot
  • Prepare Film Set for Interview
  • Review Procedures with Crew & Clients
  • Record Answers in High Definition 4K Video
Post-Production Editing
  • Review Each Interview Answer for Best Take
  • Split Interview Answers into Individual Clips
  • Transcribe and Meticulously Review Answers
Conversational AI Training
  • Create Variations of Each Question
  • Train AI Agent on Question/Answer Pairs
  • Conduct Multiple Rounds of Testing

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